Project Description

Employee morale is extremely important to maintain in the workplace. Happy employees are productive employees and in large organizations it can be difficult to maintain. At the Emory Clinic, the building that housed a lot of the support staff (Patient Financial Services, one of the three Call Centers, and Revenue Cycle teams), had over 600 employees and had a group of ten employees who made up the Spirit Team. This team organized recognition and appreciation events for the employees. This involved working with vendors, senior leadership, and working with a tight budget.